Refund and Return Policy
Effective Date: March 4, 2025

Franglasni (“we,” “our,” or “us”) is committed to customer satisfaction. If you are not satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • Items must be returned within 30 days of purchase.
  • Products must be unused, in original packaging, and in resalable condition.
  • Proof of purchase is required.
  • Certain items, such as personalized or final-sale products, are non-returnable.

2. Refund Process

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5-7 business days to the original payment method.
  • Shipping costs are non-refundable unless the return is due to an error on our part.

3. Exchanges

  • We only replace items if they are defective or damaged upon arrival.
  • To request an exchange, contact us at info@franglasni.com.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
  • We recommend using a trackable shipping service, as we are not responsible for lost returns.

5. How to Initiate a Return

  1. Email info@franglasni.com with your order number and reason for return.
  2. Wait for approval and return instructions.
  3. Ship the item back following our instructions.

6. Contact Us

For refund or return inquiries, please contact: